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Here is a list of Frequently Asked Questions concerning dining on campus. If you have any additional questions, please contact us at 616-331-3016 , visit www.gvsufood.com or email us at gvsufood@gvsu.edu.

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Meal Plans

Can I change my Meal Plan?

Sure! We want you to have the plan that works best for you. You can change your Dining Plan during the first week of the Fall and/or Winter semester. Simply visit the Campus Dining Office in 100 Commons or www.gvsufood.com

What if I have unused Debit Dollars at the end of the semester?

Unused Dining Dollars transfer from Fall to Winter semester. Be sure to use them by the end of Winter semester. Any unused dollars are non-refundable and cannot be transferred to the new academic year.

What if I have unused Meals?

Value+ and Casual+ Meals are per semester and will roll to Winter semester. The 19+, 14+, 10+ and 5+ plans are per week and do not roll over to the next week.

What do I do when my Debit Dollars gets low?

Each time you make a purchase, you may ask the cashier to tell you how many Meals and/or Dining Dollars you have remaining. The Dining Dollar balance can also be checked on the GV Mobile app. If your balance is low, you can add to your account using cash, check, money order, or credit card. Visit the Campus Dining Office in 100 Commons to make your payment. You can also visit our website at www.gvsufood.com.

Will my Meal Plan be renewed for the Winter Semester?

YES, if you live in Copeland, Kistler, Robinson, DeVos, Hoobler, Johnson, Ott, Weed, Pew, Pickard, Seidman, Swanson, Kirkpatrick, Stafford, Frey, Hills, North A/B, West A/B. 

NO,  if you live in Calder Art Residence, Grand Valley Apts, Laker Village, Murray, VanSteeland, Niemeyer, Ravine Apts, South C/D/E, Secchia, Winter or are a commuter. Winter meal plans can be purchased here.

Where can I use my dining plan?

Dining plans can be used at any Campus Dining location including The Fresh Food Company, Einstein Bros. Bagels, Fuel, The Lobby Shop, River Landing, Kleiner Market, Kleiner C-Store, Java City, Express Stores, Engrained, P.O.D, Papa John's Pizza, The Meadows and any of our locations at the Pew Campus.

How can I purchase a Meal Plan?

To find out more information about how to purchase a Meal Plan online click here.  If you have any additional questions, please contact us at 616-331-3016, visit www.gvsufood.com or e-mail us at gvsufood@gvsu.edu


Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.


Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What are AFO/FPO/DPO addresses?

APO and FPO addresses allow the postal service to efficiently deliver mail to active duty military members serving overseas. When the mail arrives at the APO or FPO, the staff will send the mail onto the proper division of the military to which the addressee belongs. The division then delivers the mail to the individual. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.

Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.